Go Beyond the Data to Get Great Customer Feedback

We live in a time of ‘big data’ and ‘analytics’ that gives us powerful insight into what our customers want. We know what people are… Read More…

5 Steps to Improve Internal Communication In Your Business

At first, it seems counterintuitive that people working in close proximity to one another can’t communicate well, but anyone who has worked in an office… Read More…

3 Small Business Accounting Tips for the Holidays

Small business accounting during the holidays takes some special preparation.   ‘Twas the week before Christmas, and all around town, Every business was busy  Except… Read More…

What Baking Sugar Cookies Taught Me About Business

Confession: I love Christmas. No, let me rephrase that. I LOOOOOOVE Christmas…so much so, in fact, that I’m first in line for Black Friday deals… Read More…

What Cyber Monday 2017 Tells Us About Online Marketing

Were you one of the shoppers battling the crowds at midnight on Black Friday? I wasn’t. Per usual, I stayed at home. The idea of… Read More…

HR Compliance Saves You Money

  Obvious admission: I’m a CPA. What in the world am I doing talking about HR compliance? It’s simple. When a small business owner violates… Read More…

Charlotte, NC a “Best” Place to Start a Small Business (but here’s where you should start one)

If you live in the Queen City and are looking to launch your own business, I have good news for you. Charlotte was just ranked as one… Read More…

Why You Need a Business Valuation (even if you don’t plan on selling soon)

A few weeks ago, the local county tax assessor sent appraisal staff through the neighborhood.  They poked around the back yard, took some measurements, and… Read More…

Save Money on Credit Card Transaction Fees

If I asked you to open your wallet, I suspect you’d be able to show me a few credit cards (some business, some personal), a… Read More…

Wrap-up Busy Season By Truly Connecting With Clients

During our own busy season, we touched on the importance of motivating employees and avoiding marketing pitfalls during your own times of intense deadlines.  But… Read More…