Building Morale In the Virtual Workspace

As we move into month 5 of the pandemic and working remotely, the challenges we face as organizations continue to mount. One of those challenges…

Finding Your Customers’ Pain Points (and why it matters)

Finding your customers’ pain points and creating a solution is your number one priority.   If you know me at all, you know I’m a…

Build a Strong Company Culture By Answering 3 Simple Questions

Vistage, a peer mentoring organization for CEOs, business owners, and executives of small- to mid-size businesses, released its Q3 2019 Vistage CEO Confidence Index this…

Building a Culture of Gratitude (and why it matters)

With Thanksgiving approaching, it’s easy to think of reasons we’re grateful. I love this time of year for that reason. I’m a firm believer in…

Motivating Employees When There’s No Money For a Raise: Honesty is the best policy.

Small- and medium-sized business owners often face a dilemma when it comes to motivating and retaining star employees: how to afford to keep them. Often,…

What Fantasy Football Teaches Us About Marketing

I’m a big fan of looking for business and marketing lessons in unexpected places: Ikea, my fall obsession, even Buddy the Elf. So, when our…

Overcome the Fear of Other People’s Opinions

If there’s one thing I hated more than anything else in high school it was this: public speaking. I just dreaded it. It made me…

What This Netflix Documentary Taught Me About Business

I finally got around to watching the Netflix documentary “FYRE: The Greatest Party That Never Happened” this weekend. Yes, I’m late to the party, but…

The Toxic (But Annoyingly Brilliant) Employee

There’s always one, isn’t there? The bad apple of the office bunch who never has anything good to say, riles up their coworkers, and makes…

Employee Burnout is Real: Here’s how to deal with it.

We hear “burnout” at work so often that we often dismiss it as a buzzword. That’s a big mistake, says the World Health Organization (WHO),…